We’ll discuss the process of client management from inquiry to event day, as well as take an in-depth look at gaining leads and how to keep them. In this course, we go into everything from marketing do’s and don’ts, creating a positive client experience, customer service how-tos, event budget minimums, the quote + proposal process and lots more in between.
Hope to see you in class!
Previously recorded webinar-style presentation to watch at your own pace
Actionable steps//How-To’s relating client management
Lifetime access to all course materials (come back to revisit anytime you’d like!)
“Community Dashboard” to ask questions + get answers / engage with other students
Companion E-Booklet breakdown of presentation
This course exceeded my expectations and came along just in the right time. I'm starting to pursue my dream of becoming a florist and this course answered th...Read More
This course exceeded my expectations and came along just in the right time. I'm starting to pursue my dream of becoming a florist and this course answered the questions I had about the process of booking a client and Rachael was amazing in giving ways to grow as a florist, best ways to get yourself known and many other useful sources. I have watch the recorded version already twice.Read Less