Client Best Practices

Sit + tune-in as we share all of our greatest lessons and knowledge gained (and lost) over the last 9+ years that have developed into our systems / Client Best Practices.

We’ll discuss the process of client management from inquiry to event day, as well as take an in-depth look at gaining leads and how to keep them. In this course, we go into everything from marketing do’s and don’ts, creating a positive client experience, customer service how-tos, event budget minimums, the quote + proposal process and lots more in between.

Hope to see you in class!
Xo, Rach

What's Included

  • Previously recorded webinar-style presentation to watch at your own pace

  • Actionable steps//How-To’s relating client management

  • Lifetime access to all course materials (come back to revisit anytime you’d like!)

  • “Community Dashboard” to ask questions + get answers / engage with other students

  • Companion E-Booklet breakdown of presentation

5 star rating

Amazing! So Insightful!!

Kenya Arguello

This course exceeded my expectations and came along just in the right time. I'm starting to pursue my dream of becoming a florist and this course answered th...

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This course exceeded my expectations and came along just in the right time. I'm starting to pursue my dream of becoming a florist and this course answered the questions I had about the process of booking a client and Rachael was amazing in giving ways to grow as a florist, best ways to get yourself known and many other useful sources. I have watch the recorded version already twice.

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